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Account says I disabled reopening, but I never selected that option

Hello Lichess team. My username is Vianraamkarthick. I recently closed my account, but I never selected the option saying that my account could never be reopened. When I try to reopen it, I get the message: “Sorry, but you explicitly requested that your account could never be reopened.”

I believe this may be a bug. Could you please check what happened and help me recover my account? Thank you.

Hello Lichess team. My username is Vianraamkarthick. I recently closed my account, but I never selected the option saying that my account could never be reopened. When I try to reopen it, I get the message: “Sorry, but you explicitly requested that your account could never be reopened.” I believe this may be a bug. Could you please check what happened and help me recover my account? Thank you.

The account cannot be recovered:

Screenshot 2026-09-23 alle 11.46.57.png

The account cannot be recovered: ![Screenshot 2026-09-23 alle 11.46.57.png](https://image.lichess1.org/display?fmt=png&h=0&op=resize&path=JDRlHN9bfAaz.png&w=864&sig=e2121c86c83c188029f49b8ded8af832b2b9d165)